Privacy Policy

Who we are

Our website address is: https://gelbaya.org.uk.

BACKGROUND:

Gelbaya Ltd understands that your privacy is important to you and that you care about how your personal data is used. I respect and value the privacy of all of my patients and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

1. Information About Us

Gelbaya Ltd. Is a limited company registered in England under company number 9572826.
Registered address: 250 Humberstone Road, Leicester LE5 0EG
Main trading addresses: Spire Leicester Hospital, Gartree Road, Leicester LE2 2FF. Nuffield Health Leicester Hospital, Scraptoft Lane, Leicester LE5 1HY.
VAT number: N/A.

Data Protection Officer: Mr Tarek Gelbaya.
Email address: gelbaya@me.com.
Telephone number: 07487731178
Postal Address: Nuffield Health Leicester Hospital, Scraptoft Lane, Leicester LE5 1HY.
I am regulated by The General Medical Council (GMC) GMC NUMBER 4403779.
I am a fellow of Royal College of Obstetricians and Gynaecologists

2. What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

3. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that I use is set out in Part 5, below.

4. What Are My Rights?

Under the GDPR, you have the following rights, which I will always work to uphold:

a) The right to be informed about my collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact me to find out more or to ask any questions using the details in Part 11.

b) The right to access the personal data I hold about you. Part 10 will tell you how to do this.

c) The right to have your personal data rectified if any of your personal data held by me is inaccurate or incomplete. Please contact me using the details in Part 11 to find out more.

d) The right to be forgotten, i.e. the right to ask me to delete or otherwise dispose of any of your personal data that I have. Please contact me using the details in Part 11 to find out more.

e) The right to restrict (i.e. prevent) the processing of your personal data.

f) The right to object to me using your personal data for a particular purpose or purposes.

g) The right to data portability. This means that you can ask me for a copy of your personal data held by me to re-use with another service or business in many cases.

h) Rights relating to automated decision-making and profiling. I do not use your personal data in this way.

For more information about my use of your personal data or exercising your rights as outlined above, please contact me using the details provided in Part 11.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about my use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

5. What personal data we collect and why we collect it

I may collect some or all of the following personal data (this may vary according to your relationship with me):

Name;
Date of birth;
Gender;
Address;
Email address;
Telephone number;
General Practitioner or other Health Care Professionals;
Medical History;
Profession;
Payment information;
Information about your preferences and interests;
Insurance policies.

Your personal data is obtained from the following third parties:

Hospitals, General Practitioner or other Health Care Professionals by letter, telephone or electronic communications;

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

6. How Do You Use My Personal Data?

Under the GDPR, I must always have a lawful basis for using personal data. This may be because the data is necessary for my performance of a contract with you, because you have consented to my use of your personal data, or because it is in my legitimate business interests to use it. Your personal data will be used for the following purposes:

Providing and managing your account.
Supplying my services to you. Your personal details are required in order for me to enter into a contract for care with you.
Personalising and tailoring my services for you.
Communicating with you. This may include responding to emails or calls from you.
Supplying you with information by email and post that you have opted-in to (you may unsubscribe or opt-out at any time by notifying me in writing to The Nuffield Health Leicester Hospital, Scraptoft Lane, Leicester LE5 1HY).

With your permission and/or where permitted by law, I may also use your personal data for marketing purposes, which may include contacting you by email and telephone and post with information on my services, news and feedback/review requests. You will not be sent any unlawful marketing or spam. I will always work to fully protect your rights and comply with my obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

7. How Long Will You Keep My Personal Data?

I will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

Access to Health Records should be kept within the compliance of the law and for the statutory periods detailed in the individual hospitals Access to Medical Records Policy but for a period of no longer than 25 years except in the case of unlawful death, medical negligence and mental health act compliance.

8. How and Where Do You Store or Transfer My Personal Data?

I will only store your personal data in the UK. This means that it will be fully protected under the GDPR.

9. Do You Share My Personal Data?

I may share your personal data with other health care providers for the purposes of shared care. This includes Private and NHS Hospitals and General Practitioners and other health care professionals.

I may sometimes contract with the following third parties to supply services to you on my behalf. These may include payment processing, delivery, and personal care and nutrition. In some cases, those third parties may require access to some or all of your personal data that I hold.

Private Hospital Healthcare Provider Spire Leicester Hospital Gartree Road Leicester LE2 2FF.
Private Hospital Healthcare Provider Nuffield Health Leicester Hospital Scraptoft Lane Leicester LE5 1HY.

If any of your personal data is required by a third party, as described above, I will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, my obligations, and the third party’s obligations under the law.

In some limited circumstances, I may be legally required to share certain personal data, which might include yours, if I am involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

10. How Can I Access My Personal Data?

If you want to know what personal data I have about you, you can ask me for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell me everything I need to know to respond to your request as quickly as possible.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover my administrative costs in responding.

I will respond to your subject access request within ten working days and, in any case, not more than one month of receiving it. Normally, I aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date I receive your request. You will be kept fully informed of my progress.

11. How Do I Contact You?

To contact me about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Mr Tarek Gelbaya):

Email address: gelbaya@me.com.

Telephone number: 07487731178

Postal Address: Nuffield Health Leicester Hospital, Scraptoft Lane, Leicester LE5 1HY.

12. Changes to this Privacy Notice

I may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if I change my business in a way that affects personal data protection.